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Resource library

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Older patients use NHS more but complain less

MORE patients over age 55 years used the NHS in England (66 per cent) than those under 55 years (57 per cent) during the pandemic, but fewer (25 per cent) would have been willing to complain compared to under 55s (34 per cent).

  • 12 October 2022
  • News

"Hidden waits" drive mental health patients to emergency services

MORE than three quarters of mental health patients waiting for NHS appointments have been forced to seek emergency support from A&E and other crisis services, new figures suggest.

  • 11 October 2022
  • News

NHS England moves to ease demand with new GP assistants

NHS England is recruiting over a thousand GP assistants from this month to offer admin support in hard-pressed practices.

  • 10 October 2022
  • News

Rise in NHS talking therapies

THE number of NHS patients accessing talking therapies for conditions such as anxiety and depression has risen by over a fifth.

  • 10 October 2022
  • News

Funding boost for regulation of digital mental health tools

RESEARCH into the regulation of digital mental health tools in the UK has been given a £1.8 million funding boost by the charity Wellcome.

  • 10 October 2022
  • News

Wrist injury

...Over a month later Ms P is still experiencing pain in her wrist and is referred to an orthopaedic clinic. X-rays reveal a wrist fracture that has partially healed...

  • 29 October 2021
  • Case study

Lip trauma

...The dentist states that had there been any lip trauma or acid etch gel touching the tissues he would have advised Mr G immediately and recorded this in the clinical notes...

  • 29 October 2021
  • Case study

Providing incident statements and reports

Engaging in incident investigations can seem daunting but it is important to provide any required statement or report in a clear, detailed and objective manner

  • 29 October 2021
  • Risk alert

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